Site Editor

This website is published by:

CSENA Switzerland
A Swiss company dedicated to animal welfare and longevity.

Email: info@csena-pet.ch
Website: www.csena-pet.ch

(The full legal information of the company - company name, registered office address, registration number, VAT - will be specified in accordance with applicable legal obligations.)

Important General Warning

The products, content, recommendations, information, programs, and services offered by CSENA are exclusively intended for general animal well-being and quality of life.

CSENA products:

• are not veterinary medicines,
• do not constitute medical devices,
• do not replace a veterinary diagnosis,
• do not prevent, treat, cure, or diagnose any illness.

No claim on the site should be interpreted as a promise of medical, therapeutic, or scientific results.

The information provided by CSENA is for informational and educational purposes only.

Mandatory Veterinary Consultation

The animal's owner remains solely responsible for:

• their animal's health status,
• veterinary follow-up,
• administered treatments,
• decisions regarding its diet, care, or supplements.

Before using any CSENA product, it is strongly recommended to consult a veterinarian, especially if the animal:

• is undergoing treatment,
• has a pathology,
• suffers from allergies,
• is elderly,
• is pregnant,
• is growing,
• or has a particular sensitivity.

In case of an unusual reaction, product use must be immediately discontinued and a veterinarian consulted.

Limitation of Liability

CSENA, its directors, employees, partners, manufacturers, distributors, and affiliates shall in no event be held liable for:

• improper use of products,
• use not in accordance with recommendations,
• overdose,
• inappropriate storage,
• individual incompatibility,
• an allergic reaction,
• known or unknown side effects,
• an interaction with treatment,
• unpredictable animal behavior,
• lack of results,
• or any direct or indirect damage related to the use of products or services.

The use of CSENA products is under the sole responsibility of the animal owner.

CSENA does not guarantee any specific, measurable, or permanent results.

Individual Tolerance of Animals

Each animal has its own unique physiology, metabolism, sensitivities, and biological reactions.

Despite the care taken in formulating and selecting ingredients, CSENA cannot guarantee the complete absence of individual reactions or intolerance.

The owner acknowledges and accepts this inherent risk of any product intended for animals.

Scientific Information and Site Content

The scientific, nutritional, or informational content published by CSENA:

• is provided for general purposes,
• may evolve at any time,
• does not constitute medical or veterinary advice,
• never replaces a professional consultation.

CSENA does not guarantee the absolute accuracy, completeness, or permanent topicality of the information on the site.

Site Use

The user of the site acknowledges using the information present under their sole responsibility.

CSENA cannot be held responsible for:

• a site interruption,
• a technical error,
• temporary unavailability,
• a virus,
• damage related to the use of the site or its content.

Products and Regulatory Compliance

CSENA products are developed in accordance with the regulations applicable at the time of their marketing.

However, as regulations may vary by country, it is the customer's responsibility to verify the compliance and authorization of the products in their country of residence.

CSENA disclaims all responsibility in case of restriction, seizure, or local prohibition.

Intellectual Property

All content on the CSENA site is protected by intellectual property laws.

Any reproduction, copy, use, or distribution, even partial, without prior written authorization is strictly prohibited.

Personal Data

CSENA applies a strict policy of confidentiality and protection of personal data in accordance with applicable regulations.

Collected data is used solely within the framework of the commercial relationship and is never resold to unauthorized third parties.

Applicable Law

These legal notices are governed by Swiss law.

Any dispute relating to the CSENA site or products shall fall exclusively under the jurisdiction of the Swiss courts of the company's registered office, unless otherwise required by mandatory legal provisions.

Acceptance of Conditions

Use of the CSENA site and purchase of a product implies full, complete, and unreserved acceptance of these legal notices and limitations of liability.